Technical Customer Support

Engaging visitors, improving conversions, increasing revenues
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An estimated 2% of your visitors need help making their purchase

With our proven methods and expertise, we can help convert these visitors into orders

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Compatible Parts

We review part specs for compatibility with customer requests
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Repair Information

Our agents find repair information, manuals, and troubleshooting help
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Part Availability

We track your inventory and inform customers of availability
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How-to Instructions

We offer detailed guides, troubleshooting, and videos for installation & replacement
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Part Details

We provide the exact part specifications that your customer intends to find
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Product Age

We determine precise manufacturing month of appliances from provided info

Handpicked distributed & dedicated teams carefully crafted to your needs.

How it works
We can assure you the best diagnosis, and the correct treatment plan,
to get your customers’ appliances up and running!
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1

Ask a Question

Consumer logs on to your website with confusion in their
mind about a product and they submit a query on your support system.

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2
Suggest Solution
Our agents find the necessary information and provide
a comprehensive answer filled with relevant details.
2
Suggest Solution
Our agents find the necessary information and provide
a comprehensive answer filled with relevant details.
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3
Order Completed

With the assistance of the resourcex.io team, the customer finalizes their order and the exceptional customer experience guarantees a high rate of return.

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Test drive one of our expert engineers

Get access to one of our resources and see first-hand how we achieve wonders for you in just 3 days!

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Featured Case Study

Team of Expert Engineers to provide customer support to potential buyers

Customers of FIX submit queries related to issues with appliances and repair parts on their websites. resourcex.io provides rapid responses to the customers’ immediate and urgent queries, leading to quick sales and stronger trust and reliance on Fix...
Learn More
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